Terms & Free Trial Agreement
Effective date: 17 September 2026 · Download PDF
1. Free trial
Eligible merchants receive access to Wysie for an initial free trial period of three months from activation of the merchant account or business profile.
2. No automatic paid conversion
At the end of the free trial, Wysie will not automatically charge the merchant or automatically convert the account to a paid subscription.
3. Trial extension
Wysie may extend the free trial period where paid subscriptions have not yet been introduced or where Wysie elects to continue the trial programme. Any extension remains subject to these terms unless replacement terms are presented and accepted.
4. Future paid subscriptions
If paid subscriptions are introduced, the merchant will be required to actively select an available paid plan and accept the applicable price and billing terms before any payment is collected.
5. Merchant information
The merchant is responsible for ensuring that business information supplied to Wysie is accurate, lawful and authorised for use in the service.
6. Use of the service
The merchant may use Wysie for its intended business-assistant and website-assistant purposes. The service may not be used unlawfully, to interfere with the platform, or to access another merchant's information.
7. Wysie platform and intellectual property
Wysie remains the platform and assistant brand. The merchant retains ownership of its own business information and branding. Wysie retains ownership of the Wysie platform, software, assistant identity and related intellectual property.
8. Availability and changes
Wysie may update, maintain or modify the service during the free trial. Material changes that require new merchant acceptance will be presented separately.
9. Ending the trial or service
The merchant may stop using Wysie during the trial. Wysie may suspend or end access where necessary for security, misuse, legal compliance, or discontinuation of the trial programme.
10. Acceptance
By selecting the agreement checkbox during merchant account creation, the merchant confirms acceptance of these terms.